{"id":53875,"date":"2025-02-19T21:49:24","date_gmt":"2025-02-19T21:49:24","guid":{"rendered":"https:\/\/vintagelx.com\/politique-de-retour\/"},"modified":"2026-10-18T20:50:27","modified_gmt":"2026-10-18T20:50:27","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/vintagelx.com\/fr\/politique-de-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"<p><em>Remarque\u00a0: cette page est une traduction. En cas de divergence, la version portugaise pr\u00e9vaut.<\/em><\/p>\n<p><strong>Politique de retour<\/strong><\/p>\n<p>Vintage LX s\u2019engage \u00e0 faire preuve de transparence et de professionnalisme dans toutes les ventes r\u00e9alis\u00e9es. Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise applicable (DL n.\u00ba 84\/2021, de 18 de outubro \u2014 d\u00e9cret-loi du 18 octobre 2021 \u2014, et DL n.\u00ba 24\/2014, de 14 de fevereiro \u2014 d\u00e9cret-loi du 14 f\u00e9vrier 2014), nous informons nos clients de leurs droits ainsi que des proc\u00e9dures de retour et de garantie.<\/p>\n<p><strong>1. Articles d\u2019occasion et vintage<\/strong><\/p>\n<p>Tous nos articles sont d\u2019occasion, vintage ou anciens, et peuvent pr\u00e9senter des signes normaux d\u2019usage et d\u2019usure compatibles avec l\u2019\u00e2ge et le type de pi\u00e8ce. Ces signes ne constituent pas un d\u00e9faut.<\/p>\n<p>Vintage LX informe que la garantie l\u00e9gale des biens d\u2019occasion vendus dans notre boutique physique et notre boutique en ligne est de 18 mois, conform\u00e9ment \u00e0 l\u2019article 12.\u00ba du DL 84\/2021.<\/p>\n<p><strong>2. Garantie et r\u00e9parations<\/strong><\/p>\n<p>En cas de non-conformit\u00e9 d\u00fbment prouv\u00e9e, le consommateur a droit, en premier lieu, \u00e0 la <strong>r\u00e9paration gratuite<\/strong> de l\u2019article. Ce n\u2019est que lorsque cela s\u2019av\u00e8re impossible ou disproportionn\u00e9 que le remplacement, la r\u00e9duction du prix ou le remboursement du montant pay\u00e9 pourront \u00eatre envisag\u00e9s.<\/p>\n<p>Vintage LX se r\u00e9serve le droit de proc\u00e9der \u00e0 une \u00e9valuation technique avant d\u2019accepter toute demande de retour ou de remplacement, afin de confirmer l\u2019existence et la nature du d\u00e9faut.<\/p>\n<p><strong>3. Retours<\/strong><\/p>\n<p>Conform\u00e9ment \u00e0 la l\u00e9gislation applicable et \u00e0 notre politique commerciale\u00a0:<\/p>\n<ul>\n<li>Les retours d\u2019articles ayant \u00e9t\u00e9 <strong>mont\u00e9s, utilis\u00e9s, manipul\u00e9s ou endommag\u00e9s<\/strong> apr\u00e8s la livraison ne sont pas accept\u00e9s\u00a0;<\/li>\n<li>Les retours pour simple changement d\u2019avis ou de pr\u00e9f\u00e9rence personnelle apr\u00e8s la livraison ne sont pas accept\u00e9s\u00a0;<\/li>\n<li>Les retours de pi\u00e8ces pr\u00e9sentant des signes d\u2019usage pr\u00e9alablement d\u00e9crits ou attendus sur un article vintage\/d\u2019occasion ne sont pas accept\u00e9s\u00a0;<\/li>\n<li>En cas de d\u00e9faut, le retour ne sera accept\u00e9 qu\u2019apr\u00e8s une tentative de r\u00e9paration infructueuse ou techniquement irr\u00e9alisable.<\/li>\n<\/ul>\n<p><strong>4. Proc\u00e9dure de r\u00e9clamation<\/strong><\/p>\n<p>Toute r\u00e9clamation doit \u00eatre communiqu\u00e9e par \u00e9crit dans un d\u00e9lai maximal de 14 jours apr\u00e8s la livraison, \u00e0 l\u2019adresse e-mail <a href=\"mailto:info@vintagelx.com\">info@vintagelx.com<\/a>, accompagn\u00e9e d\u2019une description d\u00e9taill\u00e9e de la situation et de photographies, le cas \u00e9ch\u00e9ant.<\/p>\n<p>En cas de litige, le consommateur peut recourir au <a href=\"https:\/\/www.livroreclamacoes.pt\" target=\"_blank\">Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico (registre \u00e9lectronique des r\u00e9clamations)<\/a> ou \u00e0 une entit\u00e9 de r\u00e8glement extrajudiciaire des litiges de consommation.<\/p>\n<p><strong>5. Contact<\/strong><\/p>\n<p>Pour plus d\u2019informations, des pr\u00e9cisions ou une assistance technique, contactez-nous par\u00a0:<\/p>\n<ul>\n<li>E-mail\u00a0: <a href=\"mailto:info@vintagelx.com\">info@vintagelx.com<\/a><\/li>\n<li>T\u00e9l\u00e9phone\u00a0: +351 923 335 824<\/li>\n<\/ul>\n<p><strong>6. Articles livr\u00e9s et mont\u00e9s \u00e0 domicile<\/strong><\/p>\n<p>Lorsque l\u2019article est livr\u00e9 et mont\u00e9 \u00e0 domicile par notre \u00e9quipe technique, le client reconna\u00eet que\u00a0:<\/p>\n<ul>\n<li>Le service a \u00e9t\u00e9 r\u00e9alis\u00e9 \u00e0 sa demande et avec son consentement explicite\u00a0;<\/li>\n<li>Le fonctionnement de l\u2019article a \u00e9t\u00e9 v\u00e9rifi\u00e9 au moment de la livraison, le cas \u00e9ch\u00e9ant\u00a0;<\/li>\n<li>Conform\u00e9ment \u00e0 l\u2019article 17.\u00ba, alin\u00e9a m) du DL n.\u00ba 24\/2014, le retour au titre du droit de r\u00e9tractation ne s\u2019applique plus apr\u00e8s le montage\u00a0;<\/li>\n<li>Les \u00e9ventuels d\u00e9fauts ou ajustements seront r\u00e9solus, en premier lieu, par une intervention technique au titre de la garantie l\u00e9gale.<\/li>\n<\/ul>\n<p>Vintage LX se r\u00e9serve le droit de modifier la pr\u00e9sente politique sans pr\u00e9avis. Il est recommand\u00e9 de consulter r\u00e9guli\u00e8rement cette page.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Remarque\u00a0: cette page est une traduction. En cas de divergence, la version portugaise pr\u00e9vaut. Politique de retour Vintage LX s\u2019engage \u00e0 faire preuve de transparence et de professionnalisme dans toutes les ventes r\u00e9alis\u00e9es. Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise applicable (DL n.\u00ba 84\/2021, de 18 de outubro \u2014 d\u00e9cret-loi du 18 octobre 2021 \u2014, et DL [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":-1,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-53875","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de retour &#8211; Vintage LX<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vintagelx.com\/fr\/politique-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour &#8211; Vintage LX\" \/>\n<meta property=\"og:description\" content=\"Remarque\u00a0: cette page est une traduction. 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